• General Manager, Germany
    • Berlin
    • 7 Years and above
    • Negotiable
    • Full Time
  • Job Views
    450
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    1

Job Description

As the GM, you are the chief executive of your market, ultimately responsible for sales, customer and merchant experience, operations and the growth of our business in one of the major cities globally. This means that local partnerships, marketing, service quality management, social media & PR are all in scope and the GM has a deep understanding of the local market.

The GM will also work closely with product/engineering to roll out new features & improvements. The mixture of analytical ability, creative skills, leadership and hustle makes the GM position a challenging role, but if you are incredibly intelligent, talented and think you have what it takes, we want to hear from you!

Key Responsibilities
Lead the team in growing revenue and order volume
Manage the market P&L
Initiate creative local marketing strategies and user growth campaigns
Manage deployment and quality of supply (i.e. coffee & restaurant partners)
Represent Ritual at local events and with local PR
Analyze business data to assess performance of growth campaigns & user engagement
Work with product/engineering teams at HQ to improve product & processes
Help scale our other cities through developing and sharing best practices
Key Responsibilities
10+ years of operations or sales management experience
University Degree preferred
Hustle and hunger- ruthless dedication to results
Stellar networking skills and the ability to make smart partnerships happen
Data-driven decision mentality and sound business judgment through strong analytical thinking
Creative solutions-driven mindset, with a “get things done” attitude
Ambitious and fearless


About Ritual.co

Ritual is a social ordering app that taps into networks of co-workers and colleagues for fast and easy pick up and pay at a wide variety of local restaurants and coffee shops. With Ritual, users can mobile order and pay at all their favorite local eateries and coffee shops and have it ready to pick up when they arrive. By also uniquely giving friends and colleagues the ability to add their own food orders onto an existing order, Ritual gives customers the choice of either picking up themselves or having their food brought right to their desk. This ‘social ordering’ saves customers time and drives incremental orders for merchants. The best and busiest quick service restaurants and coffee shops in major cities across North America are using Ritual to give them a competitive, technological edge, driving profitability, and a more personalized way to connect with their customers.
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